Heather is the Manager of the English Language Centre at UOW College. With a breadth of experience in the education industry, over the last twenty years she has worked predominantly in the English Language sector, including teaching and managing both AMEP and ELICOS programs. She also has experience in business development within UOW College and has undertaken consultancy roles for other institutions. Heather maintains a strong focus on practical business solutions and effective student support in a quality educational context. Her current portfolio includes the management and strategic development of ELICOS, Group Programs, and English Language Support for University students as well as English language testing at UOW College in Australia. She has been involved in the establishment of a University-wide English language and study support service based on a co-operative leadership model across multiple services. This ground breaking service uses peer student leaders to provide initial support for students.
Heather is also actively engaged in the quality assurance and development of offshore English language programs for UOW College including providing academic and strategic leadership for English language tuition and services at the University of Wollongong in Dubai, a NEAS accredited centre. Recently she undertook an extended period as Acting General Manager of UOW College. As the College offers Vocational courses and higher education pathways as well as being a university based English centre, this has considerably broadened her knowledge of the wider education industry for both Australian and international students. Heather has an ongoing passion for the professional development of teachers. Her current projects in this field include collaborating in the development and implementation of a nationally and internationally aligned professional recognition framework for teachers at UOW College. In addition,
a key focus of her role is empowering teaching staff to build communities of practice, a culture of reflective practice and action research networks within the centre as well as engaging in broader industry opportunities such as English Australia’s Action Research program and the UECA/ CamTESOL regional research mentoring program. Heather places high value on collaboration between individuals and organisations across the sector and firmly believes that we are stronger individually when we work together. Heather is Secretary of the University English Centres Australia (UECA) and also leads several UECA Working Parties.