Improve Your Students Experience At Your ELT Centre

We interviewed our Interns: Saori Endo and Siena Park, both who have studied English and gave their opinion on the 2018 Management Conference sessions that may help the student experience in a centre!

Heres some of the sessions they highlighted

Out of class learning: people, places and digital technology  (Dr Phil Chappell and Professor Phil Benson)

Recent research suggests that language use outside the classroom is vital for students who want to reach high levels of proficiency, and that a balance between classroom and out-of-class learning is important (Lai 2015). In Australia, there is often a strong expectation that students will be ‘immersed’ in English language environments outside the classroom (Kashiwa & Benson 2017). These environments involve traditional face-to-face interactions as well as digitally supported ones. However, out-of-class learning can be problematic for international students, who often experience difficulty in accessing opportunities to use English. Why do international language students find it difficult to access the opportunities for English language use and learning that study in Australia offers? What can we do to help improve students’ out-of-class language experiences?

In this presentation we will present some preliminary findings that begin to answer these questions. Our current research program is investigating whether the key to unlocking the problem of international students’ access to English may be found in their daily lives and language learning environments. Of significance for the theme of the conference is our finding that wherever students are physically, there is usually some digital technology (mobile phone, computer etc) that can transport them elsewhere in digital space. Both the physical setting and how the students use digital technology in the setting are crucial for out-of-class language learning.

“That is exactly what I faced to when I was in a English language centre. I had a difficulty in accessing opportunities to use English outside the class. Also, I found that there was a big difference between the way English teachers speak and  the way people naturally speak. So, I’m quite interested in this topic, especially about “What can we do to help improve students’ out-of-class language experiences?” – Saori


The human factor in automated assessment of speech (Cath Moore and Helen Cook 11th May 2018)

This session draws on current research to explore what the automated scoring of spoken language for learning and testing means, along with the challenges and benefits of the use of automated scoring of speech in both the classroom and in large scale assessments.

The session will also investigate the human factor in the development of automated scoring tools for speech and in managing the risks of using those tools.

Issues such as the design and development of automated tools along with ensuring score quality require dedicated human resources in creating and monitoring tools to assess language for communicative purposes.

The perceptions of teachers and test-takers regarding automated scoring tools for speech assessment will also be considered, along with the usefulness of automated student feedback to promote learning from such scoring assessments

“Regarding as a scoring, it is a really sensitive problem for students, so this I think this speech will give us a better way in terms of scoring.” – Siena


Learn more at the 2018 NEAS Management Conference[/button]